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Q: I didn't get a tracking number can you tell me where my package is and when it will arrive? In order to receive a tracking number you have to purchase a shipping option that includes tracking. Basic ground shipping and airmail does not include a tracking number. If you purchased a shipping option with tracking, the tracking number will be sent via email the moment the order is shipped. Otherwise there is no way to track your package once it's been shipped. Q: I Pre-orderedΒ an ALBUM 3 bundle last year and I still haven't received it. What's going on?...

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